Team Leader, RM Team B, Kajang EC

• Acquiring new customers and enhancing the relationship with the existing customers, ensuring growth of the portfolio, managing, maintaining good quality portfolio and providing the necessary intervention.

• Provide leadership in marketing and credit evaluation for the network/business units.
• Propose suitable Bank’s products that fit customers’ business needs.
• Provide coaching and monitoring to the team members.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management which includes:

-  Monitoring the completion of legal documentation, collection of Condition Precedent until disbursement of the financing.

-  Plan, manage and monitor collection and post disbursement activities including conduct of Annual Review.

• Manage request for changes to terms of financing (pre and post disbursement).
• Ensure full compliance to all set external and internal rules, policies, standard operating procedures and client charters.
• Ensure that competency and motivation of staff in the region are kept at the highest level.
• To ensure staffs to comply and report on Anti Money Laundering (AMLA), frauds and defalcations (including attempted frauds) breaches of Employee Code Of Conduct, robberies & burglaries and any other matters deemed required from time to time.
• Perform any other duties and responsibilities as assigned from time to time.

• Providing leadership in planning, implementing, measuring and reviewing the business to attain its targets.
• Providing coaching and mentoring to the team members.
• Achievement of all budgeted targets including financing portfolio growth, profitability, cost effectiveness, asset quality for the team
• Provide exceptional customer experience and satisfaction.
• Provide and recommend the right intervention program for the development of SME entrepreneurs.

• Minimum 6 years working experience in banking and operations;

• Sales & Marketing Skills (Advance)
• Analytical & Creative Thinking
• Finance & Accounting Skills
• Credit Evaluation
• Negotiation Skills
• Islamic Financing Knowledge